WordPress care · Direct technical support
Keep your website updated, backed up and easier to manage—with practical help when something breaks. You work directly with the person investigating and handling the technical work, not a chain of account managers.
Remote support for businesses worldwide. Work begins after the website scope and expectations are agreed.
What the service covers
Every website has a different setup. The hosting provider, active plugins, traffic, integrations and existing issues all affect the right maintenance approach. We review those details before confirming the work.
Review pending updates and compatibility considerations before changes. Where agreed, apply updates and check key website functions afterwards. Complex breakages are investigated separately if they exceed routine maintenance.
Review the backup options available through your host or existing tools, including practical recovery considerations. Frequency, retention, off-site storage and restore testing depend on the agreed scope.
Investigate suspicious redirects, spam, unexpected files, warnings and other signs of compromise. Cleanup, recovery and hardening are scoped after reviewing the condition of the website.
Diagnose plugin conflicts, failed scheduled tasks, broken forms, payment or email workflow problems, PHP errors and features that no longer behave as expected.
Get help moving a WordPress site or hosting account, resolving HTTPS/SSL issues and reviewing related DNS settings. Changes are planned carefully where email or other services share the domain.
Review likely causes of slow pages, such as scripts, plugins, images, database activity or hosting limits. Recommendations are based on findings; specific speed scores or improvements are not guaranteed.
Clear expectations
A monthly plan is intended for agreed ongoing care. It should not create uncertainty about large repairs or new development work.
No website can be guaranteed to remain online or never be compromised. The purpose of maintenance is to reduce avoidable risk, catch issues where possible and provide a clear path to technical help.
Monthly care plans
These indicative plans help start the conversation. The final plan depends on the website, required frequency, integrations and support expectations.
For a smaller website that needs essential routine care, update checks, backup review and agreed basic security checks.
Discuss StarterFor an active business website needing a broader maintenance scope, security review and periodic performance checks.
Discuss ProfessionalFor more involved websites that need a tailored arrangement for maintenance and ongoing technical support.
Discuss PremiumPrices are in USD. Before subscribing, we will confirm the website scope, service frequency, response expectations, exclusions and any one-time setup or remediation fee in writing. Plans do not imply unlimited development or emergency recovery.
How we start
The aim is to understand your setup and agree on a sensible scope—not sell the same package to every website.
STEP 01
Send your URL, hosting information if known, and a short description of your maintenance needs or current issue.
STEP 02
We confirm access requirements, priorities, inclusions, response expectations and whether any initial repair needs a separate quote.
STEP 03
After approval, I carry out the agreed maintenance or troubleshooting and communicate any findings that affect the plan.
Examples of technical work
Read about a donation-sync issue involving GiveWP and Authorize.Net, and a compromised medical publishing website that was cleaned up and rebuilt.
Before you get started
Inclusions depend on the plan we agree on. Typical scope may cover update checks, backup review, routine security checks and defined technical support. I will confirm the exact inclusions in writing before work begins.
Not by default. Redesigns, new functionality, substantial content changes and custom development are estimated separately unless specifically included in the written scope.
Yes. Share the symptoms and any available hosting or security warnings. I will review the situation and scope the cleanup or recovery work based on severity, backups and access. Major remediation may have a one-time fee.
Not necessarily. I can work with a suitable existing host. If the hosting environment appears to be contributing to an issue, I will explain the findings and discuss options before recommending a move.
No. Maintenance and security practices can reduce risk, but they cannot eliminate every threat or prevent all downtime.
Yes. Support is delivered remotely for businesses worldwide. Access, communication, timing and response expectations are agreed before the work starts.
Discuss your website
Share your website URL and a brief description of the support you need. I will review the enquiry and discuss the appropriate next step.
Use the form below to start the conversation.